Traffic Control/Customer Service Representative

We are a fast-growing last-mile delivery company based in Copenhagen and we are looking for a highly organized and customer-focused Traffic Management and Customer Service Representative to join our team. As the ideal candidate, you will have excellent communication skills, the ability to multitask and prioritize, and a strong commitment to providing exceptional customer service.

Key responsibilities:

• Manage the flow of vehicles and pedestrians to ensure safety and efficiency at all times.
• Act as the primary point of contact for customers, providing assistance, answering questions and resolving issues as needed.
• Work closely with our operations team to ensure smooth operations and contribute to a positive and welcoming atmosphere for all visitors.
• Monitor and report on traffic flow, identify areas for improvement and implement action plans as needed.
• Assist with other operational tasks as needed
  
  

Qualifications:

• Excellent communication and interpersonal skills with the ability to remain calm and professional under pressure.
• Strong organizational skills with the ability to multitask and prioritize
• Customer-focused, with a strong commitment to delivering exceptional customer service
• Ability to work independently and as part of a team
• Traffic control or customer service experience preferred
  
  If you are a fast learner, team player and have a passion for customer service and safety, we want to hear from you! Join our rapidly growing team and help us make a positive impact on the world. We offer competitive compensation, flexible work arrangements and a dynamic and supportive work environment.
  
  Apply by sending us your CV and cover letter at careers@webring.co